Why Monitoring Is Important

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response. This system still exists today and is considered an effective means for preventing disaster and catching criminals. However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device. One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We have seen how technology can affect not only individual security devices but the system as a whole. There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it. This is where the idea of self-monitoring comes into play. If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device. This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act. The same is true of a tripped alarm. This all sounds great, right? However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response. This could happen for a number of reasons. One being your mobile device is turned off or not on your person. Another could be a missed notification. As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times. It’s a feat not likely met by any independent business owner, you have to sleep at some point. Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day. The constant interruption would be enough to drive anyone mad. It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one. In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage. Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring. There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors. According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.” It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location. However, this doesn’t mean someone will be vigilant 24/7. This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it. Lastly, there’s professional remote video monitoring. This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios. These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities. Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage. As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it. These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility. An operator may notice things like loose wires or a piece of equipment that looks out of place. Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them. Many industry professionals agree that having a professional monitoring service is still the preferable method of watching over your facility. There’s simply too many holes in trying to self-monitor your own business. According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.” Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.” With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years. We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs. If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t. The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

Common Misconceptions About Home Security

A home is so much more than a physical structure that you reside in. It’s where you have lazy Sunday breakfast with your spouse and kids. It’s where you enjoy a cup of hot coffee on your back porch. It’s where you read bedtime stories to your children and tuck them in at night. It’s where you might keep precious assets. It’s where you and your family live life to its fullest. How and what are you doing to protect all of that? Odds are, if you haven’t already installed a home security system, you’ve at least thought about it at one time or another. So what has been preventing you from taking the plunge? Well, like many homeowners you’ve probably convinced yourself or been falsely informed that you don’t need a comprehensive security system. There are a vast array of myths and misconceptions about home security systems, and you will learn why and how they are simply untrue.

My home is in a safe neighborhood, nothing bad could happen here.

Yes, we would all love to believe that we live in a Utopian society where everyone Fingerprint & broken glass-West Midlands Policecontributes, gets along, and the sun is always shining, right? Unfortunately, just as the weather is unpredictable, so is human nature. Criminals don’t care if your neighborhood is considered safe, if they see vulnerability, they see opportunity. Don’t fool yourself into thinking your home is safe because of your surroundings. Statistically, 88% of all burglaries happen residentially, 86% happen when someone is home. Don’t wait for something tragic to happen. Take initiative and contact a trusted home security systems specialist at Perfect Connections, Inc. before it’s too late.

I don’t own anything a burglar/intruder would want.

While it may be true that you don’t own expensive valuable items, or have wads of cash lying around, burglars/intruders aren’t always after your jewelry or money. Whatever the intentions of a criminal, you have to assume if they are breaking into your home, they’re after something. Even if they don’t steal something of monetary value, they might accidentally grab something that is irreplaceable and of emotional significance, or worse, cause harm to you or a family member. According to safewise.com, “1 in 3 homes without a security system will fall victim to a burglary as compared to 1 in 250 homes that do have a security system.” Don’t presume to know what criminals are after, protect what matters most with a comprehensive security system solution.

Security systems don’t work and are too expensive.

Thinking your security system is going to act like an impenetrable force field that will deflect potential intruders or criminal behavior is just not realistic. Neither is believing a comprehensive security system won’t do anything for your home and your family, or that it’s too costly. The cost in damages from a burglary can be far more financially draining than the cost of a comprehensive security system with alarm monitoring. Never mind the emotional toll it can take on you and your family.

Luckily, the evolution of security systems has allowed professionals to offer a wider range of economic solutions to fit your budget. You can actually save money by installing a home security system; many home insurance providers offer discounts for doing so. Beware of security systems companies that lowball their price quotes, odds are you’ll end up being just a number in a sea of inadequately protected customers. Watch out for companies that offer you an “accurate” quote over the phone, how can they asses your home’s needs if they’ve never been there? A full home security assessment should be done in person by a licensed specialist, and don’t let anyone convince you otherwise.

Security systems have been proven to deter intruders, in fact the Electronic Security Association’s “Home Safety Fast Facts” report indicates 9 out of 10 burglars purposefully avoid homes with security systems. Thinking that security systems don’t work fast enough is inaccurate. Some systems alert the authorities within 45 seconds, and if a patrol car is in the area, the likelihood of the perpetrator being caught is higher. Even if a burglar were to get into your home, the second your alarm goes off, the sound and attention will typically drive your intruder away.

My home is not built to accept a security system.

Old home-Brad ClinesmithMaybe you live in an old Colonial or Victorian house where the walls are solid and accessibility throughout the home is challenging. You might assume the construction of your home wouldn’t allow the installation of a home security system because it would require extensive drilling and/or remodeling. In the past there might have been a tinge of truth to that assumption, however, today many if not most systems are or have wireless capabilities. Not only is a wireless system convenient in older homes, or any home for that matter, but it’s aesthetically more pleasing as it eliminates any loose or dangling wires. What if a burglar were to cut phone and power lines? According to nightwatchprotection.com, “With wireless phone and internet technology combined with battery and backup generator support, you can expect your security system to be up and running under the worst conditions.”

My pets will set off false alarms, besides they’re like built-in security units.

While a barking dog can make a potential intruder run in the opposite direction, they can’t always differentiate between a threat and a familiarity, never mind the fact they can’t contact emergency services. Pets may not alert you if they recognize the intruder, for example, someone who had previously done work in your home. A comprehensive security system does not discriminate, if a window is broken, the alarm goes off. If the door is kicked in, the alarm will sound and the authorities will be notified, giving you and your family time to get to a safe place.

Worrying your pets will sound a false alarm is less of concern with todays’ advanced motion detectors. The detectors that are pet friendly are set to pick up motion from objects over a certain weight. This decreases the chances of a false alarm, and you don’t have to fret about your pets wandering around your home.

All security systems are the same and they’re too complicated.

Couldn’t be farther from the truth. Each security systems company will have different products, procedures, and policies. Your security systems professional should be able to customize a comprehensive system that suits the individual needs of your home. Don’t fall for a “one size fits all” solution. As far as systems being too complicated, technological advancements have simplified user interfaces making them easier to operate. Many systems utilize graphic touch screen controls that provide step by step instructions.

It’s important to do your homework and shop around to figure out which company best suits your needs. Put your trust in companies with a proven customer retention record and a history of experience like Perfect Connections, Inc. We have 98% Customer Loyalty Rating, and have been providing security system services to Northern and Central New Jersey since 1992.


Image Credits: Image #1 by West Midlands Police-Flickr-Creative Commons, Image #2 by Brad Clinesmith-Flickr-Creative Commons,



5 Back To School Home Security Tips

With summer officially over, its time for back the back to school season. With both children and parents maintaining busy schedules of school, practices, and other events, now is a great time to make sure that your home is protected around the clock. Here are a few tips for the new school year:

Install An Alarm System With Remote Alerts – By installing one of these systems, parents are able to see when children arrive home. Including a surveillance camera can also let them see who is with them, and what they’re up to while they’re home alone.

Teach Kids To Use Alarm – Its very important to make sure everyone in your family knows how to work your alarm system. Assigning each person an individual PIN number allows you to keep track of each person’s comings and goings, and a quick run through of the alarm system functions can help avoid false alarms.

Help Kids Memorize Emergency Numbers – Even with the ubiquity of cell phones nowadays, its important to make sure everyone in the family knows their emergency contact’s phone numbers by heart. Phones break and batteries die – this can definitely help avoid stressful situations.

Make An Emergency Plan – We all hope the worst never happens, but one of the best ways to prepare is to get an emergency plan together. Sit down with your family and decide on a safe place to meet outside of your house in case of fire, away from the house. Make sure everyone knows the quickest way to the outside from each room.

Lost Keys – Who hasn’t at some point in their lives misplaced their keys? With a keyless/smart entry system, you don’t need to worry about this. But many people still keep a spare physical key outside, under the doormat. That is one of the first places burglars look. There are many other options that can help protect you more – keeping a key with a trusted neighbor, or in a fake rock are a few example.

Video Surveillance For Your Business

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Ricco Security