Important Information for Verizon Customers

If you have Verizon telephone/internet service, please read the below for important information.

We’ve been getting a few inquiries lately, so we wanted to put an article on our blog about this – Verizon has recently made the decision to retire their copper phone lines in favor of fiber-optic communications. If you still have copper cabling at your home or business, you will be receiving a notification from Verizon along with a request to access your building in order to upgrade your cabling.

Failure to respond to Verizon or failure to allow the upgrade will cause a discontinuation of your phone service, which will result in a communication failure for your burglary or fire alarm system. Local Fire Marshals have begun notifying their residents that a non-communicating fire protection system is a violation of the New Jersey Uniform Fire Code and that you may be subject to penalties.

Please keep an eye out for any communications from Verizon and coordinate appropriately. If you do not wish to upgrade your copper cabling, please call us at 800-369-3962 to discuss other options for communication, including cellular.

For more information, please see this release from Verizon regarding their plan.

To see if you are affected by this, please take a look at the addresses here.

If you have any further questions, you can contact your local Fire Marshal, or you can call us at 800-369-3962.