Protecting Your Business In A Shared Building

Office SpaceWe have all seen an office building, whether it’s the 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for the past 23 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Easy Home Security Improvements

Front DoorWhat is it about our homes that make us feel safe?  Is it the sound of our kids running up and down the stairs?  Is it the personalized décor?  Is it the smell?  Maybe it’s the locks on our doors and windows or the surrounding neighborhood?  Whatever it is, we all want that feeling to last, right?  Of course we do.  So what are you doing to maintain the safety and security of your home?  There are many tips and tricks you can use to safeguard your home, one of the best defenses is a customized comprehensive security system.  As a trusted security systems provider for the past 23 years, our team at Perfect Connections, Inc. has helped homeowners maintain their peace of mind.  We provide residential security solutions throughout northern and central New Jersey.  At Perfect Connections, Inc. we believe a comprehensive security system includes burglar alarms, alarm monitoring, fire alarms, surveillance, smoke detectors, home automation, and some form of access control.  Installing a comprehensive security system is part of a cohesive solution to feeling safe in your home.  Here are some easy home security improvements you can make to help protect what’s important to you.

Time for a trim

Let’s take a look at the first line of defense.  If someone is vetting your home prepping for a break-in, the first thing they’ll see is the exterior.  The exterior of a home includes the landscape.  You may or may not have a landscaper/gardener you charge with caring for plant and tree maintenance around your home.  Either way you want to make sure the vegetation surrounding your home isn’t turning into a national forest.  Why?  High bushes and overgrown plants are the perfect hiding spots for would be thieves.  According to Officer Mark Buetow of the Milwaukee Police Department this type of maintenance, “doesn’t cost but a few hours of your time, yet it can make a difference in making your property much less attractive to a burglar.”  It’s imperative to keep plants near windows and entries low and non-obstructive.  This will help you feel safer inside your home because you’ll be able to see clearly to the outdoors.

Light it up!

An exterior and interior feature that helps protect you and your home is lighting.  No burglar wants to get caught in a “deer in headlights” situation while approaching your home.  With exterior lighting that is motion activated and on timers your home becomes less appealing to potential invaders.  Keeping lights on also increases feeling safer while at home.  In fact being in the dark is a common fear and according to Hillary Johnston who holds a degree in Public Health and Disaster Management, “(it) is probably the number one reason we feel unsafe.”  With energy efficient lighting options becoming more and more prevalent you won’t have to worry about energy costs as much.  Using timers and/or home automation settings will help minimize electrical consumption as well.  Including lighting as part of a home automation system will allow you to adjust your lighting preferences from afar as well.  This feature can come in handy if you’re on vacation or away for an extended period of time.

Locks

One of the most simple and often forgotten or neglected things you can do to feel safer at home is lock your doors and windows.  Did you know, “A surprising 30 percent (burglars) entered homes through an unlocked door, window or other opening without resorting to force,”?  Many people fall into the mentality that their neighborhood is safe and nothing bad could or would ever happen. Unfortunately, no community is immune to crime.  Don’t fall victim to a misguided sense of security.  Use your locks!  According to senior trainer for the National Crime Prevention Council Charles Sczuroski, “Sixty percent of all burglaries take place at ground floor doors and windows.”  All the more reason to reinforce main entries and windows with dead bolts and sensors.  Sensors on your doors and windows help alert you during a break-in by tripping your central alarm.  The noise of an alarm typically makes the perpetrator flee in a hurry.

Security Systems

Aside from simpler techniques that make you feel safer in your home like drawing the shades at night, locking doors, trimming hedges, and lighting, one of the most effective crime deterrents is a comprehensive security system.  Criminals are less likely to attempt a home break-in if they know there is an active alarm system.  In fact according to the Electronic Security Association 9 out of 10 burglars purposefully avoid homes with security systems.  There is a peace of mind you get from knowing your home is being monitored and protected that you can’t get anywhere else.  It is our belief at Perfect Connections, Inc. that a comprehensive security system is the most effective way to safeguard what is irreplaceable, your family.  As a top provider, we’ve been installing customized alarm systems to homes throughout northern and central New Jersey since 1992.  Our team can assess the security risks specific to your home and create a tailored solution that will help protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Olger Fallas Painting-Flickr-Creative Commons

Vacation Security Tips

Vacation-GoogleYour bags are packed, airplane tickets in hand, and your family is in the car.  You’re ready to go on vacation, and a well-deserved one at that!  One last thing, is your home secure?  Have you done everything you can to safeguard your property and valuables?

While everyone needs a vacation now and then, it is important to make sure your home is fully protected before you leave.  Preventative measures will not only help avoid disaster, but allow you and your family to rest easy and enjoy your time off.  There are many steps you can take to protect your home from break-ins and burglary, allowing you to focus on what’s most important-laying out in the tropical sun with an umbrella drink in hand!

Install a Home Security System

If you don’t have one already, a home security system is an effective way to prevent home invasions and burglaries.  A comprehensive security system would include a burglar alarm, motion detectors, window and door sensors, fire alarms, smoke and carbon detectors, home automation, and a monitoring service.  Systems that are fully integrated with your home allow you to adjust your lighting, thermostat, and so much more from your central control panel.  With wireless home automation you can access these types of features via an app on your mobile device (like the one available on Alarm.com).

Homes without a security system are more likely to be broken into.  In fact, “A home without a security system is 2 to 3 times more likely to be burglarized.”  As experts in the field of home security systems, our team of professionals at Perfect Connections, Inc. understand the importance of protecting your home, especially while you can’t be there.  We have been providing security system solutions to homes in Northern and Central New Jersey for the past 22 years.  Our team can assess the security needs specific to your home and provide a system that is tailored to you.  We want to help you avoid potential catastrophe.

Have Someone Stop By or Stay

Having a trustworthy relative or friend/neighbor stop by your home on a regular basis, or even stay there, while you’re on vacation can be a helpful crime deterrent.  It can make it appear as if you and your family are still home.  Having someone there to tend to your plants, animals, and general upkeep will prevent your home from looking uninhabited, which to a criminal means, “open for business.”  Whomever you charge with caring for your home should be given your vacation contact information and spare key in case of an emergency.  There are services where you can hire house sitters/pet sitters, but they’re likely to be pricier than a friend or family member.

Stop the Mail

Unless you already have a post office box, you likely receive mail at your home.  When you are going on vacation or leaving your home for an extended period of time, you want to make sure you have your local post office hold your mail until your return.  A mailbox that is bursting at the seams can tipoff criminals that you’re away.  It’s best to either stop your mail, which you can conveniently do online HERE, or have a trustworthy friend/relative check and pick it up frequently.  The post office can hold your mail for up to 30 days.  This idea holds true for newspaper delivery as well.  If you subscribe to a newspaper, make sure they don’t pile up on your front step or in your driveway while you’re gone.

Time Your Lights

Setting timers for your interior and exterior lights can be an effective crime deterrent.  It’s better than leaving lights on throughout the entirety of your vacation.  Leaving lights on the whole time will not only run-up your energy bill, but create suspicion for criminals who might be watching your house.  They’ll notice that certain lights never go on or off indicating no one is around.  With a comprehensive security system, you can set timers before you leave, and with home automation you can change your settings from afar if need be.

Beware of Social Media

While it may be tempting to share/brag to all of your friends and family on social media about your upcoming trip, it’s not the best idea.  Why?  By posting the time and date of your trip, you’re basically advertising the fact that you won’t be home.  Even with privacy settings set to their limits, be weary of sharing such private information, you never know who is watching, sharing, and searching.  This is important to keep in mind throughout the duration of your vacation.  Again, while posting photos of you and your family in tropical bliss seems innocent, you’re providing evidence that you’re not home.

Lock It Up!

Locking your doors and windows may seem like an obvious security measure, but it’s easily forgotten.  It’s not uncommon for people to leave back doors or windows unlocked for family members or frequent visitors.  It’s a simple, yet effective, step to take in protecting your home.  Locks are the first line of defense, don’t forget to check them before you leave.

Turn Off/Unplug Appliances

Unplugging or turning off appliances will help save on your energy bill.  Also, it will help prevent potential power surges or electrical fires.  Things like coffee makers, computers, and TVs should be unplugged unless you have someone staying or stopping by regularly.  Unplugging appliances before you leave helps alleviate any worry that you might have accidentally left something on or running.

Alert Local Authorities & Alarm Company

If you’re planning on being away for longer than an extended weekend, it might be a good idea to alert the local authorities.  They may be more inclined to go past your home on their patrol routes if they know you’re gone.  If you have a security system with a monitoring service, it is crucial they are made aware of your leave.  This will help avoid false alarms and make them more vigilant of any irregularities.

Temperature Settings

Depending on where you live you’ll want to adjust your thermostats or time them appropriately.  Homes in the northeast and cooler climates will want to make sure temperatures don’t fall below 55 degrees to avoid freezing pipes.  Home automation allows you to adjust the temperature from afar.  One of the benefits to this technology is coming back to an already warmed up or cooled down home.

If you’re going away be prepared.  If you haven’t already, consider a comprehensive home security system.  The peace of mind you’ll have is priceless.  If you live in Northern or Central New Jersey don’t hesitate to contact our specialists at Perfect Connections, Inc..  We can provide you with a personalized system that is right for your unique home.  We’ve been helping homeowners protect what matters most since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Fire Codes & Safety

Fire-Thomass PicsWe all know that having working fire/smoke detectors, alarms, and fire extinguishers in our homes can prevent tragic loss and irreparable damage.  The same holds true for business facilities.  However, the codes and standards for a commercial space versus a home are different, and they can vary by jurisdictions as well.  According to the NFPA (National Fire Protection Association) codes are the rules and standards are the method by which the rules are applied.  There have been major events in history that have triggered modifications to national fire codes and standards.  The Station Nightclub fire in West Warwick, RI in 2003, and The Cocoanut Grove Nightclub fire of 1942 in Boston, MA are a couple examples of why and how fire codes have changed throughout the years.

If you are a business owner, you know the importance of protecting your facility, employees, and assets/inventory.  How can you be sure your business meets the proper fire safety codes?  In all likelihood, if you’re currently in operation, you’re building/facility has passed an initial inspection.  However, yearly inspections are required and codes are revised every 3-5 years.  If you are renovating or adding on to a space you will have to schedule a new inspection.  For this reason its best practice to involve an expert from the start of a project to avoid any major hiccups.

You’ll need the proper fire safety equipment which can include smoke detectors, fire alarms, carbon monoxide detectors, and possibly a sprinkler system.  Integrating these features with your alarm system is crucial for a quicker response from emergency services.  Installing a wireless smoke detector that is not connected to your alarm system doesn’t notify local services in the event of an emergency.  The only person that type of detector benefits is someone on site or nearby during an emergency.  What if no one is around?

Failure to comply with the proper safety and code requirements can lead to inspection rejection and fines.  Our licensed professionals at Perfect Connections, Inc. can ensure the safety and code compliance of your business by installing the proper fire safety equipment as part of a comprehensive business security system.  If your facility is located in Northern or Central New Jersey, our team can guide you through the process from initial assessment to final installation.  You have enough on your mind already, let us help you avoid mental anguish.

Reasons For Code Non-Compliance:

  • Egress is not met. This includes corridors, latching mechanisms, and access controls
  • Improper storage of combustible materials
  • Inadequate emergency lighting
  • Outdated fire extinguishers and other safety equipment
  • Electrical issues (i.e. improper use of extension cords)
  • Blocked access to fire hydrants
  • Sprinkler system isn’t labeled correctly
  • For more information check out com & NFPA

How Hiring A Professional Can Help:

  • They know what types of security equipment will work and comply with fire codes
  • They may already have a relationship with the local fire official
  • They can communicate technical information to contractors, architects, & engineers
  • They know how to integrate fire alarms and smoke detectors in a comprehensive security system
  • They understand the importance of code compliance and fire safety
  • They know how egress can be affected by different access controls
  • They will help you avoid penalties and failed inspections by implementing proper installation

Call our licensed professionals at Perfect Connections, Inc. to perform an assessment of your business facility.  Let us help you discover how to protect your business with a comprehensive security solution that includes fire alarms, smoke detectors, and CO detectors.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Thomas’s Pics-Flickr-Creative Commons

Complete Security Systems

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a complete security system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that complete security systems should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing comprehensive security solutions to homes and businesses in northern and central New Jersey for the past 23 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

Are Security Guards Better Than An Alarm System?

Garry Knight-Security GuardYou might think that hiring a security guard or team of security personnel is all you need to protect your business. On the other hand you might think that installing a comprehensive security system is all you need.  The two on their own are no doubt effective in different ways, but are even more beneficial when combined.  However, security guards on their own are limited to their singular entities whereas a security system provides full coverage of an entire specified area, lacking only the immediate physical response that a guard would possibly have.  No protection system is perfect, but there are certain advantages and disadvantages that are unique to each.  As a security system provider our team at Perfect Connections, Inc. believe a comprehensive security system can help businesses avoid potential catastrophes.  We have been securing business facilities throughout northern and central New Jersey for the past 23 years.  Our systems have provided their owners with a peace of mind hard to obtain from anything else.

Pros & Cons: Security Guards

One of the most obvious pros to hiring security guards to watch over your business is their physical presence.  Being there in person allows for an immediate reaction if the need arises.  Having a security guard present at your business also creates a sense of security among employees and customers.  Their physical presence can also act as a crime deterrent making a targeted location less appealing to a thief or criminal.  As a business owner instead of hiring another individual or taking time out of your schedule, security guards can also be assigned to monitor surveillance footage.

What are some of the potential cons?  Unlike a surveillance camera that is constantly keeping watch because that’s its inherent function, humans are not guaranteed to be vigilant 100% of the time regardless of their pay.  To that point, the cost of hiring security personnel can sometimes be a financial burden for businesses.  Costs can vary depending on the type of security guard you’re looking for (i.e. armed or unarmed etc.).  The costs for a security guard can range anywhere from $10-100 per hour.  Knowing  that you hired a reputable guard can be tricky too.  Some guard service companies may not be licensed and this can affect the quality in training, background checks, and insurance of the guards they represent.  To be sure you’re hiring a professional that has a solid background it’s important to use a licensed and bonded guard service company.  Security guards are only human which means they can’t see absolutely everything.  On the other hand security cameras can be set up to cover an entire store or facility so if that shoplifter or thief isn’t caught red-handed, they can be caught on camera.

Overall, hiring a security guard seems to have more pros than cons for many businesses.  However, the human element shouldn’t be the only line of defense for a business.  Incorporating technology is an important and cost effective aspect to safeguarding any business facility.  In fact according to SecurityMagazine.com, “It is at the critical interface of manpower and technology that the greatest cost efficiencies related to security management can be gained.”  While the physical response of a guard is ultimately the desired outcome of any security situation their reaction time and effectiveness would be greatly enhanced with the technological aid of a comprehensive security system.

If a guard were able to monitor what surveillance cameras are capturing via a mobile device versus having to sit in a designated room, their reaction time to an issue would ultimately be quicker.  They would have the security info and alerts they need in the palm of their hand versus having to look or wait for it.  This holds true for an activated alarm, if it goes off, a notification will be sent directly to the guard’s mobile device.  Remote monitoring is a helpful security feature that is becoming commonplace in many comprehensive security systems nowadays.  It makes sense considering our “on the go” society lifestyle.

While no system is infallible a combination of customized security features will help protect any business facility.  Adding the human element of a security guard couldn’t hurt either, just be sure you’re hiring someone reputable.  You might consider combining the two, technology and guards, it really depends on the type of business you operate.  At Perfect Connections, Inc. we believe a customized comprehensive security system can greatly decrease the chances of catastrophe at any establishment.  Our team has been providing expert service to businesses throughout northern and central New Jersey since 1992.  Security systems provide a peace of mind you can’t obtain from anything else and they let you get back to what is most important, running your business.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Garry Knight-Flickr-Creative Commons

Upgrading An Old Security System

Old Tech-Steve JurvetsonMaybe you’ve had a home security system installed years ago or perhaps you recently moved into a new home with an existing alarm system.  Whatever the case, how can you tell if your home security system is still valid?  There are some tell-tale signs that you may be dealing with an antiquated system.  However, if you have a security system and are concerned it’s not as relevant as it once was the first thing you should do is contact your security system provider for an assessment.  As a security systems expert, our professionals at Perfect Connections, Inc. understand the importance of maintaining a functional security system and keeping up with advancing technologies.  Our team of professionals have been providing comprehensive and customized home security systems throughout northern and central New Jersey for the past 23 years.  We can help assess the validity of your alarm system and offer solutions specific to your security needs.

Maintaining an effective alarm system isn’t just about running annual tests, it’s making sure it progresses as you, your home, and technology press forward.  It’s not like buying the newest IPhone just to keep up with trends, it’s making sure the technology you’ve invested in is providing the best protection.  If you’ve had a security system for a while and can’t remember the last time the software was updated, or if updating isn’t even an option it might be time for an upgrade.  Outdated software may leave you susceptible to hacking and viruses, plus you may not be getting the most out of your system.  You don’t want to pay for a system that’s subpar right?

Another sign it might be time for an assessment or system upgrade is the dependence on a singular keypad for control.  In today’s fast-paced world we often have the need for convenience.  Is it convenient to have to drive home from work because you forgot to arm your security system?  Is it convenient to have to make it to the security keypad to punch in your pin while your arms are chalk-full of groceries?  No, so why not look into interactive services or home automation?  With home automation you no longer have to worry about forgetting to arm or disarm your system because you can do it from your mobile device from virtually anywhere.  You could access your surveillance system through an app on your mobile device, allowing you to view what is going on real-time at home.  Other advantages to an interactive system is the ability to adjust your thermostat and lighting from afar.  As Alarm.com puts it, “Using a smartphone to manage an interactive home security system is like having a remote control for the system right in your pocket.”  This added technology will save you time, money, and lots of headaches.

How was your security system originally installed?  Was it hardwired?  While there is nothing necessarily wrong with a hardwired system it’s important to consider current technology benefits and how your system compares.  Just as our phones have become wireless many industry professionals are installing wireless security systems with cellular capabilities.  Why?  For one there’s no need to tear open walls, which is costly and laborious.  Technology has advanced to the point where wireless capabilities have become more effective and ubiquitous making them more viable, dependable, and available.  When comparing wireless to hardwired systems a noticeable difference, aside from the wires, is the continuity of service.  With a wireless system you don’t have to worry about burglars cutting wires to disable your system because there are none.

Lastly, a common sign of an antiquated security system can be low-res (low-resolution) cameras.  While cameras alone can sometimes deter an intruder from attempting a break-in, what good is a surveillance system that offers fuzzy picture quality if a break-in does occur?  The purpose of a camera is being able to record quality footage to positively identify intruders and sometimes their vehicles if need be.  Clear footage can be a helpful tool for law enforcement and in court.  Effective cameras can also be used to monitor the arrival of packages, expected and unexpected visitors, interiors and exteriors, remote properties (i.e. barns, sheds etc.), and distant areas of your property.  Fortunately there is a vast array of high-resolution cameras available today.  Your security system company will be able to provide the best solutions for your specific needs.

Whether you’re unsure your current security system is functioning optimally or if you’re looking into home security for the first time, contact a specialist.  They will be able to assess your current security situation and provide customized solutions.  Our team of experts at Perfect Connections, Inc. has been providing custom home security systems throughout northern and central New Jersey since 1992.  We can help you update an outdated system and offer comprehensive systems for new installations.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Steve Jurvetson-Flickr-Creative Commons

Intercoms and Access Control Troubleshooting

We were recently approached by a public housing authority in Northern New Jersey with a problem. They had a 36-unit apartment building with electronic locks for entry, and were experiencing multiple issues. Tenants could no longer allow their guests entry to their apartment by pushing a button. They would have to leave the apartment, get on the elevator, and manually let the visitors in. The access control system was also no longer unlocking the main door – residents had to walk around to the back of the building to get into their own apartment building.

The housing authority had tried for months to get their previous vendor to fix the problem. The vendor rewired the intercom system and replaced parts on the access control system, all to no avail. After multiple expensive service calls, the system still had the same problem, and no solution was in sight. Frustrated, they decided to give us a call.

Drawing on our 25 years of experience, we discovered that the problem with the access control system was not with hardware, but rather with the installation. After troubleshooting, we saw that the expansion board was not mounted properly to the main board, and that the card reader was wired incorrectly. After rewiring, the system worked properly.

The intercom system, on the other hand, had larger problems. We found that the control center had failed. We also found that the previous technician, while trying to repair it, had made a mess of the wiring. A replacement was not readily available, as the company that manufactured the control center had been out of business since the early 2000s. Due to our knowledge of the industry, we were able to secure a source to manufacture the unit for us, at a reasonable price. We replaced the control center and fixed the wiring mistakes. The system works properly today and the work was done on time and under budget.

For over 25 years Perfect Connections, Inc. has been providing custom access control systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation, and how to work with you to help troubleshoot your current system. Let us help you connect and protect what matters most.

If you live in Central or Northern New Jersey and would like more information, please call 800-369-3962 or simply CLICK HERE.

Wireless Locks For Your Home

Alan Cleaver-Key in doorLast week in our blog, we wrote about how your cell phone could be your key at your business. Now, we’d like to tell you how it could work for your home too!

The days of struggling to carry 50 pounds of groceries while simultaneously trying to dig your house keys out of your pocket or purse, might be coming to an end. As a homeowner your door locks have always been an essential line of defense when it comes to protecting your home. While our everyday lives are saturated with technological advancement, it only makes sense that our physical structures should follow suit. That being said, using a key to unlock your doors may be a thing of the past with wireless access control on the rise.

What is wireless access control? Essentially, wireless access control in a residential setting means replacing the standard lock and key with a keypad, remote control, biometric reader, card reader, or Wi-Fi access. Keys are no longer the only method for unlocking your doors, in fact, they become the back-up. At Perfect Connections, Inc. our team of licensed experts have been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992. We stay in touch with current technologies and how they might benefit our customers. Protecting entrances is key (no pun intended) to the safety and security of any home, and we aim to provide the best solutions to each individual residence.

How does a wireless lock work? Most traditional locks operate on some form of a “pin and tumbler” method. This is when the serrated edge of an inserted key moves pins on the interior of the lock a certain distance allowing you turn the lock cylinder and open the door. With a wireless lock (which typically operates on electricity or battery power) has “actuators,” which connect the cylinder or bolt to a motor within the door or frame. The motor is electrically activated by a keypad, card reader, or wireless remote controller. On top of that there are locks that work on Wi-Fi signals used in conjunction with your smartphone or mobile device, sometimes referred to as smart or automated locks. Lastly, biometrics are sometimes used to control home access. Typically a fingerprint or hand print is the credential required for such a system.

There are many advantages to a wireless locking system. For one, you never have to worry about losing or forgetting your keys. This eliminates having to leave spare keys outside or giving them to people who need access to your home. Instead of using a key you can, depending on the type of wireless lock, give your visitor the access code or with an automated system you can unlock the door from your smartphone. With a wireless lock there are no wires. Typically this means an easier and seamless installation. It’s a technology that would allow for a more ubiquitous integration that includes old and new construction homes. Wireless locks offer a convenience and extra layer of security you can’t get from a standard door lock.

While there are multiple benefits to a wireless locking system, none of them are perfect. With a regular lock you might lose your keys, with a wireless keypad lock you could forget your access code or the code could be hacked by a savvy burglar. Fortunately, if you forget your code many keypad locks come with a physical key as a backup. As for code hacking, it’s usually best practice to pick a random code, so don’t use a birthday or something easily guessed. It’s also prudent- and some systems may require it anyway-to change the code every few months or after you’ve let an outsider use it.

The main drawback with a remote controlled lock is, just as with keys, you could lose the remote. Unlike keys, a remote is usually programed by a computer. Therefore, in the event that you lose the remote you can deactivate it from the convenience of a computer. With a smart or automated lock you run into the issue of not always having a reliable Wi-Fi signal. Then there’s the dreaded question of what happens when the power goes out? As some of the wireless locks run on electricity, a power outage could be an issue. However, many of these locks tend to have multiple redundancies in place including backup battery power. The main deterrent when it comes to biometric locks is the price as they tend to be a fairly complex system that isn’t as pervasive in the residential market as the other technologies.

Whether you are building a new home or want to enhance the security of your current residence, wireless locks can reinforce your first line of defense and provide a convenience you can’t obtain with conventional locks. As with any security device or installation you should always consult a licensed security systems professional, especially if you’re looking for full system integration. At Perfect Connections, Inc. our team has been providing comprehensive security system solutions to homes throughout northern and central New Jersey for the past 23 years. We help you connect and protect what matters most, offering a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alan Cleaver-Flickr-Creative Commons

Using Cell Phones with Access Control Systems

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives. It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone. We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems. In particular as a means of access control and authentication in commercial applications using near field communication (NFC). According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…” This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey. We have been helping a wide range of businesses secure their facilities for over 20 years. As with any technology, progression in the realm of security components shows no signs of slowing. At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications. However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers. One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential. The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control. This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord. Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access. Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike. Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night. It only makes sense that phones would become part of integrated security protocols. With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce. They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand. While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming. It also allows you to change credentials on and as needed basis. This would be helpful if you have a contract or temp worker who needs provisional access. You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials. Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification. So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user. If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving. Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers. Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive. Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons. The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving. This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems. NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years. It will provide a new level of security and convenience that has yet to be fully realized. At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients. We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992. Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons