How Smart Is Your Home?

Home Automation Image-PC websiteWhen it comes to home security systems, you may have heard the phrase “interactive services.” You may have even heard the terms “home automation,” “connected home,” and “smart house.” What do they all mean, and how are they related to home security? They’re meanings are essentially the same, and in relation to security, they describe the ability to remotely interact with, and access, devices in your home by means of a mobile device or computer. If you have a comprehensive home security system, you likely have cameras, motion detectors, door and window sensors, fire and carbon monoxide detectors that communicate with a central control panel located in your home. Being able to connect and interact with these security features from a remote location is beneficial for a multitude of reasons. Cameras and motion detectors aren’t the only devices you can access from afar. Imagine being able to adjust the temperature in your home before you get there, or turning lights on and off, even opening or closing your garage door. In partnering with, Perfect Connections, Inc. has been providing these interactive service options to homes in Central and Northern New Jersey for years. Our team of licensed professionals can help you customize a security system that will connect you to the inner, and sometimes outer, workings of your home.

How Does It Work?

First, you have a home security system installed with all of the sensors, cameras, and detectors that you and your security systems specialist customized. In order to access the full functions of your remote services you must have an interactive service plan with a company like After that, you simply download their app on your tablet, smartphone, computer, or other mobile device, and you’ll have total home control at the tips of your fingers.

There are basically two ways a home can become “connected.” Wireless or hardwired. The trends of our progressive society tend to make everything more technological, therefore, many security systems are being installed wirelessly with cellular backup. This eliminates the need to cut holes in walls and have dangling or exposed wires. Wireless technology is particularly favorable if you own an older home where breaking open walls isn’t an option. The same technology that works for our cellphones and Bluetooth devices can now be implemented in the home. More and more homeowners are leaving landlines in the past and switching to cellular devices anyway, making the connected home a smoother integration. A hardwired system does required cabling, however, it has been in use for a longer period of time, and proven to work. Some home automation systems use a combination of both wireless and hardwired technologies. To determine what type of system is right for your home, hiring a professional to perform a full assessment is your best bet.

What Are The Capabilities?

Home Automation-from our websiteDepending on how many, and what kind of devices are connected to your system, your operating choices are seemingly endless. By using the mobile app, you can gain access to the security cameras inside and outside your home to see what is happening throughout the day. Certain motion detectors can be set up to send you snap shots of specific areas and activity in your home. Your system can be set up to notify you when you kids arrive home from school, if you’re not able to be there. The ability to adjust your thermostat and turn lights on and off is a common feature. Check-in on loved ones and/or pets throughout the day. Having interactive services as part of your comprehensive security system will alert local authorities to any disturbances at your home while simultaneously alerting you on your mobile device.

Why Is It Beneficial?

Controlling and accessing various devices in your or a loved one’s home is advantageous for a multitude of reasons. One of the most obvious benefits is that it provides peace of mind on a constant basis, knowing you’ll instantly be notified of what matters most to you. Being able to remotely adjust your thermostat and turn lights on and off will lower your utilities bill and inadvertently help you waste less energy. Remote access is extremely convenient, you have control in the palm of your hand at all times, as long as your device is charged. Having remote capabilities will save you time by not having to rush home last minute to adjust appliances or unlock doors for pet sitters, family members, or scheduled visitors. With services provided by alerts and access don’t have to stop even when your system is unarmed. The functions of your home become more efficient.

Utilizing a connected home system is a great way to help your loved ones maintain their independence, but also ensure their safety. Specific features allow you to make sure a family member is moving throughout the day, not leaving potentially dangerous appliances on, and you can activate or deactivate their alarm system for them if they forget. Maybe a family member uses an emergency response pendant (like Life Alert) which requires them to take action. But what if they can’t? Services provided by simplify their life and yours by not requiring personal action in case of an emergency. It’s a non-invasive approach to protect your family.

Whether you’re considering the Connected Home for the first time or it has been on your to do list for a while, don’t hesitate, contact the security professionals at Perfect Connections, Inc. for an in home assessment. Our team knows the safety of your home is paramount in the protection of your family. We have been providing service to Northern and Central New Jersey for decades, so you can be confident in our security knowledge and expertise.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Home Automation and Security Systems

As the technology driven world continues to evolve, our lives are becoming more and more connected.  Virtual distances are shrinking.  This has been happening since the inception of the internet.  You no longer have to fly across the world to have a meeting, you simply login to a virtual meeting where you can talk “in-person” via video chat.  Although it may be imperfect, technology has certainly had an impact on all of our lives in one way or another.

Smart home AccessOur lives are saturated in advanced technological gadgets, everything from our cars to our smartphones, why should our homes be any different?  It used to be enough having a home security system that would alert the authorities in an emergency, but why stop there?  Home automation, or the “connected home,” is quickly becoming an integral part of a comprehensive home security system.  It’s a driving force that is changing the way homeowners and system integrators perceive “home security.”

As a licensed security system provider, our professionals at Perfect Connections, Inc. are always looking for the best ways to protect your home.  We have been providing comprehensive security system solutions to residences throughout northern and central New Jersey for the past 25 years.  Technological advancement means we are constantly learning and adapting our solutions to best suit client needs.  That’s not to say just because something is new that it should be implemented, we do our due diligence before installation of any product including home automation devices.

Home automation products aren’t exclusively linked to home security.  In fact there are a plethora of automation devices that can be installed separate from a security system, often requiring a DIY (do it yourself) approach.  For example there are devices that can be attached to kitchen appliances that can be controlled by logging into apps on your smartphone.  However, rather than complicating our daily lives by having to download separate apps for everything in our homes, we have steadily been adopting technology in an effort to streamline and simplify.  When it comes to home security, with DIY solutions you’re likely not getting full coverage while simultaneously complicating processes.  Plus they often lack continuity and one of the most important aspects of a security system, monitoring.  Rather than separating the functions of a home security system and home automation, integrators and homeowners are combining the two creating more efficient and effective life safety and lifestyle systems.

One of the top benefits of home automation is convenience.  Capabilities include remote interaction with home devices and your security system.  Imagine being able to know the exact moment your kids walk through the front door while you’re at work or on your way home.  With home automation you’re able to set up custom notifications that will be sent to your smartphone, mobile device, or computer.  This means you can go on vacation and be notified of temperature drops in your home, package deliveries, or close the open garage doors you forgot about before you left.

Depending on your home automation application, often times you can log-in to your surveillance cameras, turn lights on and off, lock and unlock doors, control media (audio and video), arm and disarm your alarm system, all from the convenience of your mobile device.  When integrated with your home’s security system a singular control panel can be centralized to help avoid confusion that can result from having too many different operating mechanisms.

As a homeowner you might be asking yourself “how will home automation affect my security system?”  For the most part home automation is considered a promising and revolutionary approach to added home safety and efficiency, but as with anything, it isn’t perfect.  Any technology that operates over the internet inherently comes with the looming threat of hackers.  Why would someone want to hack a home automation or security system?  To state the most obvious, they’re likely interested in disabling your alarm system so they can break-in.  Other reasons could include wanting to cause general havoc by tampering with your lights or HVAC system, wasting energy for no other reason than driving up your utilities bill; for “fun.”

Fortunately there are ways to decrease the chances of being hacked, both on the user and integrator end.  In many cases home automation operates wirelessly over a home Wi-Fi network.  No matter how protected you think your network may be it should always be protected with encryptions and user authentication.  The same holds true for connected security devices and any device that transmits a signal.  There must be authentication between home automation devices, the security system, and whatever mobile device you are using to access them.  Otherwise your system is susceptible to third party hackers.

Take the case of Insteon home automation systems back in 2013.  Kashmir Hill, a Forbes Staff Writer, highlights the findings of David Bryan and Daniel Crowley, security researchers at Trustwave, and what they discovered is alarming (for lack of a better word).  They found that not only was there a lack of password protection on the consumer end, but that the Insteon products (now discontinued, for obvious reasons) themselves did not require usernames and passwords and were “crawl-able” (searchable) on the web.  This meant that anyone with a little know-how could access and mess with the connected Insteon products; unnerving to say the least.  Be sure to hire licensed professionals that fully understand the products they are installing and how they will interact with your home network.

While technology is imperfect and constantly transforming you can be sure if you hire a licensed security integrator with product knowledge and experience you’ll be setting yourself up for success.  A professional with industry knowledge will be able to ensure your system is as secure as it can be by using products that require authentication and that your network is encrypted.  As a licensed security system provider, our team at Perfect Connections, Inc. understands that securing a home and improving the lives of others doesn’t mean haphazardly throwing random products together just to get a job done.  We have been providing security solutions to homes throughout northern and central New Jersey since 1992.  Technological evolution is never-ending as is our commitment to providing the safest products and security systems available.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Phil Campbell-Flickr-Creative Commons

IT Security Tips For Your Alarm System

For those who own alarm systems, whether they are video surveillance, access control, burglary, or fire protection, our systems watch over us and protect us around the clock.

But in today’s day and age, just about everything is connected to the internet. In many cases, this includes our alarm system. And like any device that is connected to the internet, if not taken care of properly, it can be at risk of attack from hackers.

“Attackers used an army of hijacked security cameras and video recorders to launch several massive internet attacks” said a recent news piece by the Wall Street Journal. Many times, these cameras were infected by pre-compromised routers that already existed.

Here are some tips about how to protect your alarm system as well

Router security:
We recommend using WPA2 security for your router. Most routers, unless they are fairly old, are capable of this type of security. For more information on this, check out your router’s brand’s website – Belkin, Linksys, and Netgear are common brands.

Firmware updates: It is very important that any device that connects to the internet, from thermostats to alarm systems to routers to televisions to computers, always has the most up to date firmware. Each device’s manual or website will have instructions on how to do those, and if there is a phone application that interfaces with the device, you can often do it through the application.

Password protection: Many devices come with generic user names and passwords. These are easy targets for hackers. Make sure you change any default passwords, and try not to use the same password on multiple devices. It is most important that this is done on the router.

New hardware:
According to Kenneth White, a security researcher and director of the Open Crypto Audit Project, “If the company that made your [device] isn’t selling that model anymore or offering security updates, that’s a good sign for you to throw it in the trash.”

Maintaining Your Alarm System

So you bought an alarm system, what kind of maintenance and service should you do?

Really, not much. It should work flawlessly for quite some time. The first thing to go will be batteries. All systems will have to have their system battery replaced after 3 to 5 years. When the battery is low, the keypad will notify you as will the central station. The batteries for most alarm systems in service today are 12 volt and 4 to 7 amp hour. Newer graphic self-contained systems have different smaller batteries, the 2Gig GO! Control has a 7.2 volt back up battery. All batteries should give you 24 hour back up. It is not a bad idea to schedule replacement of your battery every 3 years to preempt any possible issues.

If you have a wireless alarm system, you will also need to replace the batteries in the various devices such as door and window transmitters, wireless motion detectors, wireless glass break detectors, wireless carbon monoxide detectors, wireless smoke detectors, key fobs, panic buttons, and other wireless devices. Most of the new devices use lithium batteries, from CR123 3 Volt lithium batteries to lithium watch sized batteries. The smaller the device, the smaller the battery. Typically the bigger batteries last longer, 3 years plus, while the watch type batteries last 2 years plus. Devices that are used most often, like entry doors, drain quicker. On the newer systems, the keypad tells you which transmitter has a low battery, making replacement easy.

Make sure your alarm company shows you how to change the batteries during the installation. You should also get a list of the batteries required for all the various devices you have so you don’t have to scramble to find out when they are low. If you choose not to replace your own batteries, the alarm company should be happy to replace them for you.

Older systems use typical alkaline batteries, 9 volt, AAA and AA are common. These need to be replaced more often. Many older systems don’t tell you when the batteries are low so regular replacement is necessary.

Other than changing batteries, not much else is necessary. Make sure devices such as motion detectors and smoke detectors are clear of spider webs and that’s about it.

If installed and programmed correctly, your alarm system should monitor all parts and devices on the system, as well as services it is connected to, like power, telephone, and cellular. If any of these systems go down, your alarm system should alert you to that fact. The first reaction is to think that there is something wrong with your alarm system, when in reality it is working correctly. It is supposed to tell you when it is compromised when a service it relies on is not working properly.

Even though the system monitors itself, testing the alarm system is something that you should regularly do. You depend on your alarm system and you should make sure that it is working properly all the time. The best way to test the system is as follows: Call the central station and put the system on test. Arm the system and then trip a zone. Reset the alarm and then call the central station to make sure they received the right signal. Next week put it back on test and trip the next zone. Go clockwise around your house and you will eventually check all your devices and then start again. It is worth the effort to protect your home and family.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

Self Installed Security Systems

Experts-Mai LeIn a world where you can find virtually anything on the internet, there are endless “Do It Yourself”-commonly referred to as DIY-solutions for pretty much everything.  This holds true for home security systems.  However, that doesn’t mean you should rush to your computer/mobile device and buy a 4 star rated surveillance camera off Amazon, and start poking holes in your walls.  As with anything on the internet, you end up wading through a sea of options, resources, and opinions; you might start to feel like you’re drowning in information.  Don’t worry you’re not alone.  You’ll likely have a ton of questions like how do you know if you’re making the right choice?  Are the reviews accurate, or paid for by a company?  Am I getting the best deal?  How do I know one product will be compatible with another?  Is this an honest company?  The list goes on and on.

At Perfect Connections, Inc. we’d like to help you avoid the drowning in information effect.  Our team has been providing residential security systems solutions to Northern and Central New Jersey since 1992.  While we believe our customers are capable individuals, we also believe in providing a customized, comprehensive, and clear cut solution to your home security needs that you can’t get through purchasing products piecemeal on the internet.  You know that old adage, “you get what you pay for”?  It’s true, and in some cases you end up getting less.  You can’t expect a few $50 cameras you bought online, and a monitoring app on your phone, to fully safeguard your home and family.  Surveillance cameras and mobile monitoring are only a couple components in an effective home security system.  Think about the other issues you need to be cognizant of like access control, fire and carbon monoxide detection, burglar alarms, and alarm monitoring. What good is an alarm if the local authorities aren’t contacted when it goes off?  Our team of professionals are informed and informative on the products we install, and they understand the importance of a solution tailored specifically to your home.

Hiring A Professional

If you’ve never had experience installing or operating security systems equipment, doesn’t it make sense that you’d want an industry expert to do it?  Hiring a professional alleviates the pressure on you, wasting less of your precious time and money.  An expert will be able to assess potential weak spots in and around your home that you might not pick up on.  The sophistication of your home security system is dependent on professional products and how they are installed.

There are so many pros of having a security company customize and install an alarm system for your home.  For one, they know how and which products will work together, everything from the cameras to the central control panel.  They can hook you up with an alarm monitoring service.  Having a 24/7 monitoring service as part of your system automatically contacts the authorities in case of emergency.  According to Erin Raub for SafeSoundFamily, “This does not happen with a DIY system, which notifies you (and others you put on the notification list), making it your responsibility to decide on the next course of action.”  It’s chaotic enough in the event of an emergency, you don’t want to have to figure out who to contact, or struggle to find your phone.  The convenience of having a fire, burglar, and carbon monoxide alarm/detector that communicates directly with a monitoring service is priceless; it provides a quicker response time which could ultimately save lives and property.

Home automation is a security feature that connects various aspects of your home to the central control panel in your home.  Lighting, temperature control, locks, garage doors, and sometimes appliances can all be controlled either from your control panel or even a mobile device through and app provided by  You can’t get this type of connection to your home through a DIY system.  Even if you could, you shouldn’t be installing it yourself.  According to Anne Reagan for Advice Porch “To ensure that all sequences are correct, a professional should always complete home automation.”

Think about the future of your home when it comes to security systems.  If you plan on ever putting your house back on the market, having a customized professionally installed security system can actually increase the value of your home.  Like Anne Reagan points out, “…every prospective homeowner wants to live in a safe and secure home.”  That being said, potential buyers aren’t going to want a house with system they have to remove or update themselves, especially if it’s installed improperly or in adequately.

People might think a DIY security system is cheaper because you’re not paying for labor, but in reality you could end up paying more.  If your system fails or becomes completely defunct, it is up to you to replace it out of pocket.  With a professional service you would likely be covered for certain damages and/or malfunctioning equipment under your service contract.  Adding parts or features to your DIY system after the fact will add up, whereas an initial assessment from a professional will provide a more complete result from the get-go.  Any required maintenance, repairs, and updates are your responsibility which will further drain your wallet.

Before jumping online and buying a bunch of equipment, or punching holes in your walls, check out a professional service for your home security needs.  They can guide you through the process from initial assessment to final installation.  If you reside in Northern or Central New Jersey find out what Perfect Connections, Inc. can do for you.  Our team understands the value in a comprehensive home security system catered to your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mai Le-Flickr-Creative Commons

Home Vulnerability Test

Dorothy-Insomnia Cured Here“There is no place like home.” — L. Frank Baum (The Wonderful Wizard of Oz (Oz, #1))

Isn’t that the truth?  There truly is no place like home.  It’s your place of comfort, family congregations, entertainment, and life.  With any home there are weak spots that open you up to potential threats.  Maybe you already know this because you’ve hired a professional to assess your security needs, and you now have a comprehensive security system installed.  Whether or not you have sought professional service to protect your home, there are things you can check/do to make sure you’re properly deterring potential threats.  Providing residential security systems solutions to Northern and Central New Jersey for the past 22 years, our team at Perfect Connections, Inc. can offer insight on how to better protect your home.  Check out the following tips for a safer home.

Knowing Your Weaknesses:

  • High or untrimmed shrubbery/vegetation surrounding your home
    • Creates convenient hiding spots for criminals
  • Leaving spare keys throughout your property-you know the typical “it’s under the matt” approach
    • Makes it easier for burglars/thieves to get into your home
  • Poorly lit driveways and home entries
    • Allows a criminal to go undetected/conceals them better
  • Leaving valuable items in plain sight
    • Gives a burglar more incentive to break-in
  • Out of date or dysfunctional fire alarms and carbon/smoke monoxide detectors
    • Leaves you and your family inadequately protected in the event of an emergency
  • Broken or weak door and window locks
    • Provides easier access to your home
  • Not having a home security system
    • All of the above

What You Can Do:

  • Keep the plants and vegetation surrounding your home trimmed especially near windows and doors
    • This will help decrease any potential hiding spots for criminals
  • Don’t leave spare keys out, or keep them fully concealed and secure (maybe in a coded or locked location)
    • Prevents an intruder from easily entering your home
    • Leaving a key with a neighbor is a better option as you don’t have to worry about losing a key outside or who might find it
  • Light your driveway, perimeter, and entries; use automatic timers
    • Intruders are less likely to attempt a break-in at a well-lit property
    • Automatic timers can be set to go off even when you’re not home
    • With home automation you can turn your interior lights on and off while you’re away vs having to leave lights on until you get home; a light left on for too long will tipoff burglars that you’re not really home, especially if they’ve been watching your home
  • Don’t leave valuables lying around your home
    • This includes jewelry, irreplaceable items, cash, small or moveable safes that house other precious objects or documents
  • Make sure your fire alarms and carbon/smoke detectors have batteries and are working properly
    • This will ensure you and your family will be properly warned in the event of an emergency, helping to prevent catastrophic loss and damage
  • Routinely inspect your door and window locks, and make sure they are locked
    • Locking your doors and windows may seem obvious, but many homeowners don’t do it because they live in a “safe” neighborhood. Don’t be fooled, anyone is susceptible to crime, the difference is how you are prepared for it.
  • Occasionally walk the perimeter of your home
    • It’s simple, but it will make you aware of any potential weaknesses and/or damage to your home
  • Hire a professional to install a comprehensive security system with alarm monitoring
    • They will perform an in depth inspection of your home’s interior and exterior
    • You will have a system that is customized to the specific needs of your home
    • You will rest easy knowing that your windows and doors have sensors, cameras are recording and deterring what is happening inside/outdoors
    • Your fire and burglar alarms are set to alert the authorities the instant something happens
    • You can access different features, including lighting, through home automation services

While you can certainly perform routine checks of your property, to fully secure your home, hire a professional.  An expert will pick up on things you may not notice and you’ll get unbeatable protection for your home and family.  If you are located in Northern or Central New Jersey, do not hesitate to call on our professionals at Perfect Connections Inc. to find out more about residential security systems.  We have been providing expert residential security services for over 20 years, and we are dedicated to understanding your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

For other helpful tips, check out these sites: Offer Home Security Tips Evaluate

Image Credit: Image by Insomnia Cured Here-Flickr-Creative Commons

Finding The Missing Puzzle Piece

Missing puzzle pieceWhile businesses have a lot to offer, many are lacking the protection they need.  No I don’t mean stowing an arsenal below your cash-wrap, but rather an effective security system and security features.  At Perfect Connections, Inc. we can help you protect what you’ve worked so hard for.  If you run a business in central or northern New Jersey, let us assess your security risks and provide a custom solution to fit your needs.  Many don’t know what they are lacking and how it can be rectified, our licensed professionals can help in that arena.  Don’t fall victim to preventable disasters find out what a comprehensive security system can do for you and the health of your business.

What’s lacking?

An incomplete security system is a bit like working on a puzzle with missing pieces.  There are essential features that should be included in a comprehensive security system.  Maybe you already have a security system installed at your business, but is it monitored?  What good is a security system if no one, except those in the area, is alerted when the alarm goes off?  Having a 24/7 monitoring service as part of your security system is crucial for the quickest response times.  Surveillance equipment can also help deter employee theft which is, “the fastest growing crime in America,” according to the FBI.  Employee theft costs businesses up to $200 billion each year.  Installing surveillance equipment not only in the main customer space, but in offices, storage, and inventory spaces can help decrease chances of employee theft and misconduct.

Other areas that tend to be overlooked or under-protected are doors and safes.  While a door typically locks, if it’s not sturdy and linked to an alarm, what’s preventing someone from kicking it in?  To protect your entries, exits, and interior spaces be sure that your doors are not only sturdy and alarmed but protected by some sort of access control.  Whether it’s a swipe card, key fob, passcode, or some form of biometrics, access control will help prevent unwanted entrants.  Safes that are out in the open and easy to grab or crack open provide minimal protection for whatever is in it.  If you’re going to store valuables or cash in a safe at your business be sure it’s secure either bolted to the ground or in a fortified room.

Inadequate protection from fire and carbon monoxide can be a killer for any business.  Having detectors and alarms may not be enough if they don’t communicate with emergency services.  It’s the same idea as the unmonitored burglar alarm, if no one is around to hear the detectors go off a fire could easily escalate to the point of no return.  For the quickest response time, fire alarms and detectors should be linked to a monitoring service that communicates with emergency services.  Proper fire alarms, smoke and carbon monoxide detectors should be an integral part of a comprehensive security system.  Your business is likely your livelihood, protect it.

There are few certainties in life, but taking initiative to protect what you’ve built by installing a comprehensive security system is guaranteed to help.  No two businesses are the same, therefore no two security systems will be the same.  At Perfect Connections, Inc. we believe in customizing security solutions for each individual business based on their specific needs.  As security systems experts we have been providing security solutions to northern and central New Jersey businesses since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Make Sure Your System Is Monitored

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response. This system still exists today and is considered an effective means for preventing disaster and catching criminals. However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device. One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We have seen how technology can affect not only individual security devices but the system as a whole. There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it. This is where the idea of self-monitoring comes into play. If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device. This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act. The same is true of a tripped alarm. This all sounds great, right? However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response. This could happen for a number of reasons. One being your mobile device is turned off or not on your person. Another could be a missed notification. As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times. It’s a feat not likely met by any independent business owner, you have to sleep at some point. Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day. The constant interruption would be enough to drive anyone mad. It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one. In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage. Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring. There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors. According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.” It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location. However, this doesn’t mean someone will be vigilant 24/7. This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it. Lastly, there’s professional remote video monitoring. This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios. These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities. Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage. As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it. These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility. An operator may notice things like loose wires or a piece of equipment that looks out of place. Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them. Many industry professionals agree that having a professional monitoring service is still the preferable method of watching over your facility. There’s simply too many holes in trying to self-monitor your own business. According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.” Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.” With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years. We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs. If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t. The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

How Can A Smart Home Help You?

The Jetsons-Mark AndersonWith advancing technology becoming more and more present in our daily lives, it’s no wonder it’s becoming part of our homes too.  From solar panels on our roofs to remotely controlled thermostats, we are creating homes akin to the Jetson’s space age abode.  Unlike the Jestson’s most of us still live in homes on the ground without robot housekeepers and flying cars.

Whether or not technology is pushing us towards zero-gravity transportation, one thing is for sure, our homes are advancing with us.  Look how far we’ve come in such a short period of time.  Starting with the inception of the internet around 1962, we’ve gone from the most simplistic data sharing capabilities to now virtually living online.  We can take the internet with us on our phones, tablets, laptops, and other wireless devices; it’s an integral part of our communication systems.  It only makes sense that our physical living spaces are becoming more connected to our mobile lives.

So what does it mean to have a connected home or home automation?  It’s being able to wirelessly control devices in and around your home from virtually anywhere in the world via a mobile device (i.e. a smartphone, tablet, etc.).  You know that feeling of, “I think I forgot something”?  That gut wrenching sensation can be a thing of the past when you include home automation as part of your security system.  With home automation or interactive services you no longer have to worry whether or not you forgot to lock your doors or arm the alarm system because you can do it from your phone. You can even check in on your kids, pets, and loved ones by logging into your home security cameras through an app.  The capabilities are seemingly endless and the technology behind home automation is only moving forward. Here at Perfect Connections, Inc. we believe in providing superior home security systems that can include sophisticated, yet easy to use, home automation features.  Our team of experts has been providing home security system solutions to central and northern New Jersey for the past 23 years.  We understand the value in having a connected home, do you?


Picture this, you’re coming back from a long vacation, somewhere tropical of course.  You’re in the car on the way home from the airport, the cool crisp air of winter in New Jersey lingering on your cheeks.  Then it hits you.  Your home is in New Jersey, its winter, and you turned the heat way down before you left.  Looks like you’re going to be wearing your coat and galoshes around the house until it heats up.  The frustration is setting in when you realize, “I can turn up the heat from my phone!”(cue the idea light-bulb).bulb_idea You log into your mobile app and swiftly adjust your thermostat to a comfortable temperature.  By the time you get home it’s warm and cozy, no need to stay bundled up.

Being able to adjust your home climate from afar is just one of the many conveniences home automation provides.  You can lock and unlock doors, open/close garages, turn lights on and off, log into your security cameras to see what is going on at your house, and arm or disarm your alarm system.  With a firm understanding of how your home automation works, you can program notifications and optimize different features of your home and security system.


Aside from being a convenient addition to your everyday life, home automation can actually save you money.  Think about your utilities, one of the major money-drainers is electrical use.  With programmable lights and the ability to turn them on and off remotely, wasting electricity becomes a thing of the past.  The largest portion of your utilities likely comes from heating and cooling your home.  Being able to program your thermostats can be a huge saver in energy costs throughout the course of a year.  Never mind the fact that you’d be enhancing your homes overall efficiency.

Environmental impact

When it comes to wasting energy, the U.S. is unfortunately no stranger to inefficiency.  According to America ranks number one among developed nations, even ahead of China, for energy waste.  Energy inefficiencies impact not only our environment, but our economic status as well.  In fact low energy productivity in the United States is estimated to cost businesses and households an estimated $130 billion annually.  While home automation may seem like a small piece of the energy-efficiency pie, imagine if every home could cut their waste even by a small percentage; the impact would be substantial.

Peace of mind

Yes, home automation can save you money.  Yes, it can increase your home’s efficiency.  Yes, it gives you the capability to monitor your alarm system from afar.  Yes, it saves you time and aggravation.  The best side effect is one that can’t be measured by the money in your bank account or the bottom line on your utilities bill.  It’s the peace of mind you gain.  That feeling of knowing your kids are home safe from school because you were able to see them arrive.  Knowing that your home and valuables are safe while you’re on vacation.  Receiving customized notifications that are specific to your needs and schedule.  You can’t achieve the same peace of mind from a security system alone, no matter how sophisticated.

Whether you’re in the market for your first security system or want to add home automation to an existing setup, don’t hesitate to call on our experts at Perfect Connections, Inc..  Our specialists have been providing comprehensive security systems throughout northern and central New Jersey since 1992.  We customize security solutions to fit specific needs unique to your home.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credits: Image #1 (Jetsons) by Mark Anderson-Flickr-Creative Commons

Protecting Your Business In A Shared Building

Office SpaceWe have all seen an office building, whether it’s the 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for the past 23 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.