Do I Really Need Monitoring?

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response. This system still exists today and is considered an effective means for preventing disaster and catching criminals. However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device. One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We have seen how technology can affect not only individual security devices but the system as a whole. There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it. This is where the idea of self-monitoring comes into play. If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device. This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act. The same is true of a tripped alarm. This all sounds great, right? However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response. This could happen for a number of reasons. One being your mobile device is turned off or not on your person. Another could be a missed notification. As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times. It’s a feat not likely met by any independent business owner, you have to sleep at some point. Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day. The constant interruption would be enough to drive anyone mad. It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one. In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage. Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring. There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors. According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.” It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location. However, this doesn’t mean someone will be vigilant 24/7. This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it. Lastly, there’s professional remote video monitoring. This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios. These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities. Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage. As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it. These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility. An operator may notice things like loose wires or a piece of equipment that looks out of place. Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them. Many industry professionals agree that having a professional monitoring service is still the preferable method of watching over your facility. There’s simply too many holes in trying to self-monitor your own business. According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.” Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.” With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for over 25 years. We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs. If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t. The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

The Benefits of Home Automation

With advancing technology becoming more and more present in our daily lives, it’s no wonder it’s becoming part of our homes too.  From solar panels on our roofs to remotely controlled thermostats, we are creating homes akin to the Jetson’s space age abode.  Unlike the Jestson’s most of us still live in homes on the ground without robot housekeepers and flying cars.

Whether or not technology is pushing us towards zero-gravity transportation, one thing is for sure, our homes are advancing with us.  Look how far we’ve come in such a short period of time.  Starting with the inception of the internet around 1962, we’ve gone from the most simplistic data sharing capabilities to now virtually living online.  We can take the internet with us on our phones, tablets, laptops, and other wireless devices; it’s an integral part of our communication systems.  It only makes sense that our physical living spaces are becoming more connected to our mobile lives.

So what does it mean to have a connected home or home automation?  It’s being able to wirelessly control devices in and around your home from virtually anywhere in the world via a mobile device (i.e. a smartphone, tablet, etc.).  You know that feeling of, “I think I forgot something”?  That gut wrenching sensation can be a thing of the past when you include home automation as part of your security system.  With home automation or interactive services you no longer have to worry whether or not you forgot to lock your doors or arm the alarm system because you can do it from your phone. You can even check in on your kids, pets, and loved ones by logging into your home security cameras through an app.  The capabilities are seemingly endless and the technology behind home automation is only moving forward. Here at Perfect Connections, Inc. we believe in providing superior home security systems that can include sophisticated, yet easy to use, home automation features.  Our team of experts has been providing home security system solutions to central and northern New Jersey for the past 23 years.  We understand the value in having a connected home, do you?

Convenience

Picture this, you’re coming back from a long vacation, somewhere tropical of course.  You’re in the car on the way home from the airport, the cool crisp air of winter in New Jersey lingering on your cheeks.  Then it hits you.  Your home is in New Jersey, its winter, and you turned the heat way down before you left.  Looks like you’re going to be wearing your coat and galoshes around the house until it heats up.  The frustration is setting in when you realize, “I can turn up the heat from my phone!”(cue the idea light-bulb).bulb_idea You log into your mobile app and swiftly adjust your thermostat to a comfortable temperature.  By the time you get home it’s warm and cozy, no need to stay bundled up.

Being able to adjust your home climate from afar is just one of the many conveniences home automation provides.  You can lock and unlock doors, open/close garages, turn lights on and off, log into your security cameras to see what is going on at your house, and arm or disarm your alarm system.  With a firm understanding of how your home automation works, you can program notifications and optimize different features of your home and security system.

Savings

Aside from being a convenient addition to your everyday life, home automation can actually save you money.  Think about your utilities, one of the major money-drainers is electrical use.  With programmable lights and the ability to turn them on and off remotely, wasting electricity becomes a thing of the past.  The largest portion of your utilities likely comes from heating and cooling your home.  Being able to program your thermostats can be a huge saver in energy costs throughout the course of a year.  Never mind the fact that you’d be enhancing your homes overall efficiency.

Environmental Impact

When it comes to wasting energy, the U.S. is unfortunately no stranger to inefficiency.  According to Forbes.com America ranks number one among developed nations, even ahead of China, for energy waste.  Energy inefficiencies impact not only our environment, but our economic status as well.  In fact low energy productivity in the United States is estimated to cost businesses and households an estimated $130 billion annually.  While home automation may seem like a small piece of the energy-efficiency pie, imagine if every home could cut their waste even by a small percentage; the impact would be substantial.

Peace of mind

Yes, home automation can save you money.  Yes, it can increase your home’s efficiency.  Yes, it gives you the capability to monitor your alarm system from afar.  Yes, it saves you time and aggravation.  The best side effect is one that can’t be measured by the money in your bank account or the bottom line on your utilities bill.  It’s the peace of mind you gain.  That feeling of knowing your kids are home safe from school because you were able to see them arrive.  Knowing that your home and valuables are safe while you’re on vacation.  Receiving customized notifications that are specific to your needs and schedule.  You can’t achieve the same peace of mind from a security system alone, no matter how sophisticated.

Whether you’re in the market for your first security system or want to add home automation to an existing setup, don’t hesitate to call on our experts at Perfect Connections, Inc..  Our specialists have been providing comprehensive security systems throughout northern and central New Jersey since 1992.  We customize security solutions to fit specific needs unique to your home.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

The Parts That Make Up A Complete Security System

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a complete security system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that complete security systems should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing complete and comprehensive security solutions to homes and businesses in northern and central New Jersey for over 25 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

Home Security Checklist

Dorothy-Insomnia Cured Here“There is no place like home.” — L. Frank Baum (The Wonderful Wizard of Oz (Oz, #1))

Isn’t that the truth?  There truly is no place like home.  It’s your place of comfort, family congregations, entertainment, and life.  With any home there are weak spots that open you up to potential threats.  Maybe you already know this because you’ve hired a professional to assess your security needs, and you now have a comprehensive security system installed.  Whether or not you have sought professional service to protect your home, there are things you can check/do to make sure you’re properly deterring potential threats.  Providing residential security systems solutions to Northern and Central New Jersey for over 25 years, our team at Perfect Connections, Inc. can offer insight on how to better protect your home.  Check out the following tips for a safer home.

Knowing Your Weaknesses:

  • High or untrimmed shrubbery/vegetation surrounding your home
    • Creates convenient hiding spots for criminals
  • Leaving spare keys throughout your property-you know the typical “it’s under the matt” approach
    • Makes it easier for burglars/thieves to get into your home
  • Poorly lit driveways and home entries
    • Allows a criminal to go undetected/conceals them better
  • Leaving valuable items in plain sight
    • Gives a burglar more incentive to break-in
  • Out of date or dysfunctional fire alarms and carbon/smoke monoxide detectors
    • Leaves you and your family inadequately protected in the event of an emergency
  • Broken or weak door and window locks
    • Provides easier access to your home
  • Not having a home security system
    • All of the above

What You Can Do:

  • Keep the plants and vegetation surrounding your home trimmed especially near windows and doors
    • This will help decrease any potential hiding spots for criminals
  • Don’t leave spare keys out, or keep them fully concealed and secure (maybe in a coded or locked location)
    • Prevents an intruder from easily entering your home
    • Leaving a key with a neighbor is a better option as you don’t have to worry about losing a key outside or who might find it
  • Light your driveway, perimeter, and entries; use automatic timers
    • Intruders are less likely to attempt a break-in at a well-lit property
    • Automatic timers can be set to go off even when you’re not home
    • With home automation you can turn your interior lights on and off while you’re away vs having to leave lights on until you get home; a light left on for too long will tip off burglars that you’re not really home, especially if they’ve been watching your home
  • Don’t leave valuables lying around your home
    • This includes jewelry, irreplaceable items, cash, small or moveable safes that house other precious objects or documents
  • Make sure your fire alarms and carbon/smoke detectors have batteries and are working properly
    • This will ensure you and your family will be properly warned in the event of an emergency, helping to prevent catastrophic loss and damage
  • Routinely inspect your door and window locks, and make sure they are locked
    • Locking your doors and windows may seem obvious, but many homeowners don’t do it because they live in a “safe” neighborhood. Don’t be fooled, anyone is susceptible to crime, the difference is how you are prepared for it.
  • Occasionally walk the perimeter of your home
    • It’s simple, but it will make you aware of any potential weaknesses and/or damage to your home
  • Hire a professional to install a comprehensive security system with alarm monitoring
    • They will perform an in depth inspection of your home’s interior and exterior
    • You will have a system that is customized to the specific needs of your home
    • You will rest easy knowing that your windows and doors have sensors, cameras are recording and deterring what is happening inside/outdoors
    • Your fire and burglar alarms are set to alert the authorities the instant something happens
    • You can access different features, including lighting, through home automation services

While you can certainly perform routine checks of your property, to fully secure your home, hire a professional.  An expert will pick up on things you may not notice and you’ll get unbeatable protection for your home and family.  If you are located in Northern or Central New Jersey, do not hesitate to call on our professionals at Perfect Connections Inc. to find out more about residential security systems.  We have been providing expert residential security services for over 25 years, and we are dedicated to understanding your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

For other helpful tips, check out these sites:

Safewise.com-Thieves Offer Home Security Tips

Safewise.com-Self Evaluate

Image Credit: Image by Insomnia Cured Here-Flickr-Creative Commons

How To Secure An Office In A Shared Building

Office SpaceWe have all seen an office building, whether it’s the 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for the past 23 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Making Sure You’re Up To Code

Fire-Thomass PicsWe all know that having working fire/smoke detectors, alarms, and fire extinguishers in our homes can prevent tragic loss and irreparable damage.  The same holds true for business facilities.  However, the codes and standards for a commercial space versus a home are different, and they can vary by jurisdictions as well.  According to the NFPA (National Fire Protection Association) codes are the rules and standards are the method by which the rules are applied.  There have been major events in history that have triggered modifications to national fire codes and standards.  The Station Nightclub fire in West Warwick, RI in 2003, and The Cocoanut Grove Nightclub fire of 1942 in Boston, MA are a couple examples of why and how fire codes have changed throughout the years.

If you are a business owner, you know the importance of protecting your facility, employees, and assets/inventory.  How can you be sure your business meets the proper fire safety codes?  In all likelihood, if you’re currently in operation, your building/facility has passed an initial inspection.  However, yearly inspections are required and codes are revised every 3-5 years.  If you are renovating or adding on to a space you will have to schedule a new inspection.  For this reason its best practice to involve an expert from the start of a project to avoid any major hiccups.

You’ll need the proper fire safety equipment which can include smoke detectors, fire alarms, carbon monoxide detectors, and possibly a sprinkler system.  Integrating these features with your alarm system is crucial for a quicker response from emergency services.  Installing a wireless smoke detector that is not connected to your alarm system doesn’t notify local services in the event of an emergency.  The only person that type of detector benefits is someone on site or nearby during an emergency.  What if no one is around?

Failure to comply with the proper safety and code requirements can lead to inspection rejection and fines.  Our licensed professionals at Perfect Connections, Inc. can ensure the safety and code compliance of your business by installing the proper fire safety equipment as part of a comprehensive business security system.  If your facility is located in Northern or Central New Jersey, our team can guide you through the process from initial assessment to final installation.  You have enough on your mind already, let us help you avoid mental anguish.

Reasons For Code Non-Compliance:

  • Egress is not met. This includes corridors, latching mechanisms, and access controls
  • Improper storage of combustible materials
  • Inadequate emergency lighting
  • Outdated fire extinguishers and other safety equipment
  • Electrical issues (i.e. improper use of extension cords)
  • Blocked access to fire hydrants
  • Sprinkler system isn’t labeled correctly
  • For more information check out com & NFPA

How Hiring A Professional Can Help:

  • They know what types of security equipment will work and comply with fire codes
  • They may already have a relationship with the local fire official
  • They can communicate technical information to contractors, architects, & engineers
  • They know how to integrate fire alarms and smoke detectors in a comprehensive security system
  • They understand the importance of code compliance and fire safety
  • They know how egress can be affected by different access controls
  • They will help you avoid penalties and failed inspections by implementing proper installation

Call our licensed professionals at Perfect Connections, Inc. to perform an assessment of your business facility.  Let us help you discover how to protect your business with a comprehensive security solution that includes fire alarms, smoke detectors, and CO detectors.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Thomas’s Pics-Flickr-Creative Commons

Beware of Scammers

Scam-Widjaya IvanImagine you’re at home and the doorbell rings. You go to answer the door. Who’s there? It’s a salesman claiming to be a representative from a security system company. They tell you they’re at your home to offer you a free security system. Sounds too good to be true, right? That’s because it probably is. Unfortunately, this type of scam is not uncommon in the residential security system industry.

At Perfect Connections, Inc. we believe in helping our customers, not ripping them off. Our licensed experts install customized and comprehensive residential security systems throughout Northern and Central New Jersey. We know each home is unique, which means each system should be tailored individually. False promises, aggressive sales tactics, lengthy and overpriced contracts are NOT what we are about. Unfortunately, there are many door-to-door “sales” people that are only looking to make a quick buck. In doing so, they typically pressure you to sign high priced contracts or make a purchase on the spot. They talk fast to avoid any questions you might have, and to meet their end goal which is you writing a check or giving them your credit card information.

These so called “sales” representatives aren’t even associated with an actual security company in many instances. In some cases, like one reported by CBS Miami, these sales associates may falsely represent themselves as part of an already established company. The case in Miami involved a man named Yassiel Cabre who reportedly worked for a company called Alarm Digital Telecommunication. Instead of representing himself that way, he would tell homeowners he worked for ADT, which is a well-known security systems company. He even gave out folders and business cards that clearly displayed the ADT logo. He conned one victim into signing a 5 year contract (industry standard is typically 36months) with a company called Monitronics (ADT competitor), promising them they would be saving money because ADT supposedly purchased Monitronics. Of course this was 100% false.

Con artists or aggressive door-to-door sales people will sometimes use scare tactics to get you to sign contracts, buy what they are trying to sell, or simply let them into your home-only to steal from you. They might feed you forged crime statistics about your neighborhood to persuade you into buying what they’re offering. They do this hoping fear will get the better of you. If they’re not scaring you into buying an inadequate or fake system, they might offer freebies. A common tactic is to offer a free “system” in exchange for allowing them to put a sign on your lawn (consumerreports.org). While this may sound like an awesome deal, it’s not. As you’re caught up in the word “free,” long term contracts will be sneaked in as a formality of the deal, and you’ll sign because it seems fair. Next thing you know, you’re locked into an expensive agreement that costs an arm and a leg to cancel.

Don’t let yourself be a victim of these forceful sales strategies. There are some telltale signs that you might be getting scammed or ripped off. Check out the list below:

  • Aggressive sales tactics
  • Skipping right to the contract instead of taking the time to discuss and review the vulnerabilities of your home
  • Limited time offers
  • Companies that sell your contract to a bigger company after the initial agreement is made
  • Using fear as a selling point
  • Offering everything for “free”
  • Claiming to be a representative from your current security systems company
  • They will not produce proper identification or licensing
  • Fast talking and speedy contract review
  • Immediate installation without an assessment

Lesson number one: do your research before signing anything. If you suspect someone of false representation or not having the proper licensing, report it to your local authorities. Be sure you find a security systems company that is not only reputable but knowledgeable. The sophistication and effectiveness of your system is only as good as the experts who provide and install it. For over 25 years Perfect Connections, Inc. has been providing custom residential security systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation. Let us help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE. Beware of scammers and make sure you’re relying on a trusted and proven security company by calling us today.

Image Credit: Image by Widjaya Ivan-Flickr-Creative Commons

It’s Time To Upgrade Your Old System

Old Tech-Steve JurvetsonMaybe you’ve had a home security system installed years ago or perhaps you recently moved into a new home with an existing alarm system.  Whatever the case, how can you tell if your home security system is still valid?  There are some tell-tale signs that you may be dealing with an antiquated system.  However, if you have a security system and are concerned it’s not as relevant as it once was, it’s time to upgrade your system. The first thing you should do is contact your security system provider for an assessment.  As a security systems expert, our professionals at Perfect Connections, Inc. understand the importance of maintaining a functional security system and keeping up with advancing technologies.  Our team of professionals have been providing comprehensive and customized home security systems throughout northern and central New Jersey for the past 23 years.  We can help assess the validity of your alarm system and offer solutions specific to your security needs.

Maintaining an effective alarm system isn’t just about running annual tests, it’s making sure it progresses as you, your home, and technology press forward.  It’s not like buying the newest IPhone just to keep up with trends, it’s making sure the technology you’ve invested in is providing the best protection.  If you’ve had a security system for a while and can’t remember the last time the software was updated, or if updating isn’t even an option it might be time for an upgrade.  Outdated software may leave you susceptible to hacking and viruses, plus you may not be getting the most out of your system.  You don’t want to pay for a system that’s subpar right?

Another sign it might be time for an assessment or system upgrade is the dependence on a singular keypad for control.  In today’s fast-paced world we often have the need for convenience.  Is it convenient to have to drive home from work because you forgot to arm your security system?  Is it convenient to have to make it to the security keypad to punch in your pin while your arms are chalk-full of groceries?  No, so why not look into interactive services or home automation?  With home automation you no longer have to worry about forgetting to arm or disarm your system because you can do it from your mobile device from virtually anywhere.  You could access your surveillance system through an app on your mobile device, allowing you to view what is going on real-time at home.  Other advantages to an interactive system is the ability to adjust your thermostat and lighting from afar.  As Alarm.com puts it, “Using a smartphone to manage an interactive home security system is like having a remote control for the system right in your pocket.”  This added technology will save you time, money, and lots of headaches.

How was your security system originally installed?  Was it hardwired?  While there is nothing necessarily wrong with a hardwired system it’s important to consider current technology benefits and how your system compares.  Just as our phones have become wireless many industry professionals are installing wireless security systems with cellular capabilities.  Why?  For one there’s no need to tear open walls, which is costly and laborious.  Technology has advanced to the point where wireless capabilities have become more effective and ubiquitous making them more viable, dependable, and available.  When comparing wireless to hardwired systems a noticeable difference, aside from the wires, is the continuity of service.  With a wireless system you don’t have to worry about burglars cutting wires to disable your system because there are none.

Lastly, a common sign of an antiquated security system can be low-res (low-resolution) cameras.  While cameras alone can sometimes deter an intruder from attempting a break-in, what good is a surveillance system that offers fuzzy picture quality if a break-in does occur?  The purpose of a camera is being able to record quality footage to positively identify intruders and sometimes their vehicles if need be.  Clear footage can be a helpful tool for law enforcement and in court.  Effective cameras can also be used to monitor the arrival of packages, expected and unexpected visitors, interiors and exteriors, remote properties (i.e. barns, sheds etc.), and distant areas of your property.  Fortunately there is a vast array of high-resolution cameras available today.  Your security system company will be able to provide the best solutions for your specific needs.

Whether you’re unsure your current security system is functioning optimally or if you’re looking into home security for the first time, contact a specialist.  They will be able to assess your current security situation and provide customized solutions.  Our team of experts at Perfect Connections, Inc. has been providing custom home security systems throughout northern and central New Jersey since 1992.  We can help you update an outdated system and offer comprehensive systems for new installations.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Steve Jurvetson-Flickr-Creative Commons

Upgrading To IP Cameras

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids. Upgrading to IP cameras isn’t always as daunting as it may seem, and there are options that make the transition easier.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

How Smart Is Your Home?

Home Automation Image-PC websiteWhen it comes to home security systems, you may have heard the phrase “interactive services.” You may have even heard the terms “home automation,” “connected home,” and “smart house.” What do they all mean, and how are they related to home security? They’re meanings are essentially the same, and in relation to security, they describe the ability to remotely interact with, and access, devices in your home by means of a mobile device or computer. If you have a comprehensive home security system, you likely have cameras, motion detectors, door and window sensors, fire and carbon monoxide detectors that communicate with a central control panel located in your home. Being able to connect and interact with these security features from a remote location is beneficial for a multitude of reasons. Cameras and motion detectors aren’t the only devices you can access from afar. Imagine being able to adjust the temperature in your home before you get there, or turning lights on and off, even opening or closing your garage door. In partnering with Alarm.com, Perfect Connections, Inc. has been providing these interactive service options to homes in Central and Northern New Jersey for years. Our team of licensed professionals can help you customize a security system that will connect you to the inner, and sometimes outer, workings of your home.

How Does It Work?

First, you have a home security system installed with all of the sensors, cameras, and detectors that you and your security systems specialist customized. In order to access the full functions of your remote services you must have an interactive service plan with a company like Alarm.com. After that, you simply download their app on your tablet, smartphone, computer, or other mobile device, and you’ll have total home control at the tips of your fingers.

There are basically two ways a home can become “connected.” Wireless or hardwired. The trends of our progressive society tend to make everything more technological, therefore, many security systems are being installed wirelessly with cellular backup. This eliminates the need to cut holes in walls and have dangling or exposed wires. Wireless technology is particularly favorable if you own an older home where breaking open walls isn’t an option. The same technology that works for our cellphones and Bluetooth devices can now be implemented in the home. More and more homeowners are leaving landlines in the past and switching to cellular devices anyway, making the connected home a smoother integration. A hardwired system does required cabling, however, it has been in use for a longer period of time, and proven to work. Some home automation systems use a combination of both wireless and hardwired technologies. To determine what type of system is right for your home, hiring a professional to perform a full assessment is your best bet.

What Are The Capabilities?

Home Automation-from our websiteDepending on how many, and what kind of devices are connected to your system, your operating choices are seemingly endless. By using the mobile app, you can gain access to the security cameras inside and outside your home to see what is happening throughout the day. Certain motion detectors can be set up to send you snap shots of specific areas and activity in your home. Your system can be set up to notify you when you kids arrive home from school, if you’re not able to be there. The ability to adjust your thermostat and turn lights on and off is a common feature. Check-in on loved ones and/or pets throughout the day. Having interactive services as part of your comprehensive security system will alert local authorities to any disturbances at your home while simultaneously alerting you on your mobile device.

Why Is It Beneficial?

Controlling and accessing various devices in your or a loved one’s home is advantageous for a multitude of reasons. One of the most obvious benefits is that it provides peace of mind on a constant basis, knowing you’ll instantly be notified of what matters most to you. Being able to remotely adjust your thermostat and turn lights on and off will lower your utilities bill and inadvertently help you waste less energy. Remote access is extremely convenient, you have control in the palm of your hand at all times, as long as your device is charged. Having remote capabilities will save you time by not having to rush home last minute to adjust appliances or unlock doors for pet sitters, family members, or scheduled visitors. With services provided by Alarm.com alerts and access don’t have to stop even when your system is unarmed. The functions of your home become more efficient.

Utilizing a connected home system is a great way to help your loved ones maintain their independence, but also ensure their safety. Specific features allow you to make sure a family member is moving throughout the day, not leaving potentially dangerous appliances on, and you can activate or deactivate their alarm system for them if they forget. Maybe a family member uses an emergency response pendant (like Life Alert) which requires them to take action. But what if they can’t? Services provided by Alarm.com simplify their life and yours by not requiring personal action in case of an emergency. It’s a non-invasive approach to protect your family.

Whether you’re considering the Connected Home for the first time or it has been on your to do list for a while, don’t hesitate, contact the security professionals at Perfect Connections, Inc. for an in home assessment. Our team knows the safety of your home is paramount in the protection of your family. We have been providing service to Northern and Central New Jersey for decades, so you can be confident in our security knowledge and expertise.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.